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Product Warranty.

Spectacles carry a manufacturer’s warranty for the frame only by SNAP, Inc. Please follow this link for detailed information.

Lens Production Timing & Shipping

Lensabl only ships within the United States. Standard shipping (3-5 business days) is free and done by USPS Priority. Expedited shipping is $20 and is done by UPS overnight (1 business day)

Once your order is placed, please allow the following timelines for your lenses to be made and shipped out. We will provide you a tracking number when ready:

  • Veronica - up to 21 days
  • Nico - up to 14 days
  • Original - up to 21 days (in most cases, it will ~14 days)

Return Policy

Prescription Snapchat Spectacles (frame only) may be returned for any reason within the first 30 days from receipt of purchase. Frame must be is brand new/working condition for return to be approved. If a return is approved, you will be refunded the amount of the frame. The lenses are final sale and cannot be returned/refunded. Lensabl does not cover return shipping on Spectacles returns

Lenses - we do not accept returns on the lenses, but if we did anything incorrectly, we will happily re-make your lenses to the specs you provided us. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If it was our mistake, we will happily pay for shipping back to our lab and re-make your lenses free of charge.

For all questions/return inquiries, please contact us and include your order number